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What Is ERP ?
Among the issues facing many business is the capture and use of data
not only for regulatory purposes but also for accountability of resources
and the efficient and proper use of those resources as well as use of
data for planning purposes. Due to lack of resources or time, the solutions
to these problems are often the best value software we can find or general
business software like spreadsheets and so on. Due to developments in
technology, the more successful firms have taken advantage of more comprehensive
and yet cost effective software systems known as enterprise resource
planning systems.
This solution to the information needs of modern day management is
actually the integration of software to capture the data in the finance
and operations areas. This is not to say that all the information needs
in the manufacturing and engineering areas will be replaced by enterprise
resource planning systems (ERP). The more technical problems and solutions
will continue to be best handled by more specialist software fairly
independent of business systems. ERP only focuses on the business and
management aspects of operations and finance, such as supply chain management,
equipment maintenance, asset control, labour efficiency, materials usage,
placement of orders, besides capturing the more traditional finances
of the firm.
The question naturally arises why we must consider an ERP system and
not just any software that suits our purpose. ERP systems are designed
with the knowledge that certain performance measures are very common
in all businesses and the data for these are shared by executives in
many departments and so can be captured in a way that satisfies most
parties and avoid duplication of data throughout the enterprise. For
example, the backlog of purchase orders in a firm are of interest obviously
to the purchasing departments in terms of proportions delivered on time
as it represents overdue orders and it is also of interest to the sales
or engineering departments as it may imply potentially sales or maintenance
orders not serviced and it may be of interest to the finance department
who may have committed funds to finance it. All this is based on the
performance of a single order by a single vendor and need only be captured
once in an ERP system whereas under the older systems several systems
captured it.
Besides helping to control a business's operations, ERP systems today
have powerful simulation and planning capabilities as orders and inventory
balances for a product for example can be simulated for several periods
into the future and help ensure we do not over or under commit resources
to our plans. As businesses grow and reach some size, it becomes too
difficult to manage by rules of thumb that work for smaller enterprises.
So unless one employs systems like a lot waste and inefficiency and
goes undetected. In more advanced operations, ERP systems are a key
factor in the level of productivity and competitive strengths of the
company.
ERP is not a substitute for good management. Expensive installations
of ERP systems have known to flounder and be totally ineffective in
the absence of good management and design of management control systems.
Unlike engineering systems, management and economic systems are far
more complex and will continue to rely on managerial judgement and decisions
to be effective and adapt and grow with the business. Part of this management
is the clear and unambiguous delineation of objectives, which are dependent
as much on strategies as on control engineering.
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